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Irrigation & Hardware Manufacturing case study

Accelerating Sales Velocity, Account Displacement & Unified Messaging

Rain Bird Australia

Rain Bird Australia logo / Bernadette McClelland field coaching.

At a glance

Rain Bird Australia logo / Bernadette McClelland field coaching.

The challenge

The Challenge

Rain Bird Australia—a global leader in irrigation hardware and software—needed to streamline its commercial messaging across a blended sales force of new hires and seasoned veterans. The team needed an agile, highly relevant framework to align two distinct business divisions (Golf and Municipal/Councils), shorten deal cycles, and establish the sales team as trusted industry advisors.

The approach

The Strategic Approach

Bernadette McClelland delivered a transformational program combining structured workshops, personalized 1-on-1 coaching, and hands-on field accompaniment.

Key Transformation Areas

Cross-Division Alignment

Unified the Golf and Council sales teams around a consistent commercial narrative.

Accelerated Deal Velocity

Installed qualification frameworks designed to create buyer urgency and shorten time to market.

Advisory Positioning

Shifted salespeople from product vendors to respected, high-value industry resources.

Field-Level Execution

Accompanied salespeople into real commercial environments to embed behaviors on live deals.

The results

Results & Immediate Commercial Wins

The engagement generated immediate, high-stakes competitive displacements and strategic presentation shifts:

Competitor Displacement

A team member applied the new qualification methodology to successfully displace a primary competitor from a major key account.

Immediate Deal Trajectory Shift

Another salesperson restructured his entire presentation framework mid-cycle, immediately becoming the front-runner for a massive enterprise project.

Universal Team Buy-In

Bridged the gap between new reps and veteran “old heads,” earning high praise across all tenure levels.

Executive testimonial

“

Even the old heads enjoyed the training saying it was one of the best they had attended, that it was beneficial and enlightening. Nobody said they ‘had heard it before’ or ‘it was a waste of time’.

Socrates Cromdos
National Sales Manager, Rain Bird Australia

Questions

Frequently asked questions

What challenge did Rain Bird Australia face?

Rain Bird needed consistent messaging across new and experienced sellers, alignment between its Golf and Municipal divisions, and shorter deal cycles.

How did Bernadette McClelland help Rain Bird Australia?

Through workshops, one-to-one coaching and field accompaniment on live deals, plus qualification frameworks that create buyer urgency.

What results did Rain Bird Australia achieve?

A team member used the new qualification approach to displace a primary competitor from a major key account, and deal trajectories improved straight away.

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