It was over three decades ago that I stood on the top of one of the World Trade Centres, marveling at the dizzy heights around me, in awe of an expanse as far as the eye could see and almost holding in my hand the miniature like Statue of Liberty far into the background.

Thirty five years later these world monoliths are no longer, and instead I have the opportunity to reflect and share a very special moment with thousands of other people who are at Ground Zero. People just like me who are taking a somber moment to reflect on what was and remember the human element, the people, the heroes and the everyday people who sacrificed their lives.

And I am also standing with a very special person – my wonderful husband, Tim.

At the moment, that is all that matters.

Perspectives, People and Progress’ and the part we can all play
The spreadsheets have been pushed to the side, the books have been shelved, the phones turned off; because at the end of the day the results that really matter are always right in front of us.  Sometimes though, we miss seeing them, or worse, we choose not to see them.


And as we contemplate that thought, I urge you to take a look outside your office at who has their head down and bum up working away to help you in your role, check out who is sitting in your lounge room tonight and realise they may have had ‘a day’ unlike any other as well, notice the person on the bus or the train or who might be standing annoyingly close to you at the pedestrian crossing, where the only proximity they may have to another person today may be you, and be present to each of them.

That is all.

Connection is a human need we all have. Connection is an antidote to addiction. Connection is personal.

So try a couple of ways today to truly connect with someone who matters to you:

• Praise someone for a job well done and share your respect
• Pat someone on the back and offer some professional recognition
• Personally do something for someone that makes them feel needed
• Present someone with something little to show your gratitude
• Postpone the next diary entry and sit with someone for a couple of minutes longer

'Perspectives, People and Progress' and the part we can all play

Heroes come in different shapes and sizes and everyone has, or will, experience their own form of ‘ground zero’– personally or professionally. But at the end of the day, we know that spring and summer will always follow a winter and when it does, what really matters are the people in our lives who are standing there, stronger than us, taller than us and after the fact, ready to give us their time so we can all move forward together.

From my husband, Tim and myself on this very memorable day,

Be Bold, Brave and Brilliant

'Perspectives, People and Progress' and the part we can all play

Bernadette McClelland is CEO of 3 Red Folders – a modern day saleswoman and keynote speaker on business growth, personal leadership and sales performance.

BIO: Business environments wanting to increase their revenue and profits, and differentiate themselves in a competitive market, ask for Bernadette McClelland because of her thought leadership on sales performance, her ideas on thinking beyond resilience and her fresh perspectives surrounding personal leadership skills — all designed to master the outcomes that matter.

Bernadette has proudly coached Harvard MBA students on their sales enablement curriculum, been the Master Asia Pacific coach for Anthony Robbins across twelve countries, authored five books on leadership and sales transformation, won a coveted Telstra award for Business Excellence, and continually shares her ideas around behaviour, the brain and business growth on stages in the UK, Europe, Thailand, India, NZ, Australia and North America.

Believing that sales performance is a leadership issue, you will also find her heading Melbourne’s human potential based sales performance consultancy, 3 Red Folders, as she navigates lead generation, message to market and digs deep into sales process activities with her clients in the mid-tier sector as well as founding ‘Women Who Sell’, an initiative designed to bring more women up to speed in their sales success.

Book your Conference or Sales Kick Off Meeting today!

(Taken from a blog written and published on September 11, 2013 direct from Ground Zero, New York City)

Bernadette McClelland Call Me NOW